What the registered letter records

We send a Registered letter (bpost recommandé / aangetekend). bpost records the posting and the delivery. There is no signature. On its own, the receipt is proof of posting, not proof of delivery. Proof of delivery needs an acknowledgement of receipt (avis de réception). We do not offer it yet. bpost says that in some cases the law requires an acknowledgement of receipt. bpost sells it at its post offices, at Post Points and in the My bpost app (bpost FAQ, in French).

bpost says that its receipt (the proof of deposit) is a legally valid document in a dispute (bpost). Track & Trace notices, bpost says, are for information only and have no legal value (bpost FAQ). We cannot get bpost's records for you yet, including the receipt. This is planned.

A registered letter does not prove what the letter says. Save the PDF preview as your copy: we do not keep it. We also send a Standard letter (bpost Non-priority): we record when the post receives the letter, and the post does not record the delivery.

When it is worth it

• The recipient has no e-mail address or does not answer.
• You may have to show that you sent a notice, and when.
• You withdraw from a purchase made online, by phone or at your door, usually within 14 days (Your Europe). It is in time if you send it before the period ends, and you must be able to prove that you withdrew (Directive 2011/83/EU, Article 11).
• A contract, the recipient or an authority asks for a letter. bpost suggests registered mail, for example, to end a rental, insurance or energy contract (bpost FAQ). Some of these letters may need your handwritten signature (see the FAQ).

A standard letter is enough when you only need the letter to be sent. More: When a letter is the right choice.

How it works

1. Connect once. In your AI app, add Agent Letter Desk as a connector and paste https://agentletterdesk.com/mcp. Our sign-in page opens. Sign in with Google or with a code that we send by e-mail. Enter your full name once, then allow the access.

2. Ask. Tell your AI app who gets the letter, the address in Belgium and what the letter must say. It asks for anything that is missing, such as an order number or a date. It writes in Dutch unless you ask for French, German or another language. For example:

   Send a registered letter to the shop in Brussels that sold me a sofa online. I withdraw from the purchase, order 4711, delivered on 2 October. Write it in French.

3. Check the preview and the price. Your AI app shows a link to the PDF preview, the recipient, the service, what it records and the price. The PDF is exactly what we print.

4. Say yes. Our print partner prints the letter and hands it to the post.

Our server, not only your AI app, enforces the rules. No letter goes out without a preview and a price. The send must match the price and the recipient that you saw. A send seconds after the preview is refused. The same letter is not sent twice by mistake. The sender name comes from your account.

Price

The price is the full price for printing, envelope and postage.

Longer letters cost more. The preview shows the full price before you approve.

Enclosures, such as a copy of an invoice, add pages. You upload them on a page that your AI app links to (PDF, JPEG or PNG, up to 3 files). A letter to Belgium has at most 10 pages, enclosures included.

Delivery time

Our print partner (Pingen) prints the letter and hands it to the post on the same or the next business day, depending on the time of your order. Then bpost usually needs 1–2 business days for a registered letter and 2–3 business days for a standard letter. These are usual times, not guarantees.

What you get afterwards

• Status: ask your AI app at any time. It shows where the letter is: accepted, printing, or handed to the post.
• Tracking number: as soon as the post gives one. With it, you follow the letter on the post's website.
• A record of your send: what you approved, when, and for which price.
• Cancel: you can stop a letter until it is printed.
• Planned: an e-mail at each step, and bpost's receipt and delivery record.

If nobody is at home, bpost leaves a notice. The recipient can collect the letter at a post office or Post Point within 15 calendar days (bpost). If the post cannot deliver a letter, it is destroyed. It does not come back to you. The status shows "undeliverable".

FAQ

Does it prove that the letter arrived?

Not on its own. The receipt proves the posting. Only an acknowledgement of receipt proves the delivery, and we do not offer it yet.

Does the letter carry my signature?

No. The letter carries your typed name, not a handwritten signature. Where a law or a contract asks for a signed letter, our letter is not enough: print, sign and post that letter yourself.

Does it prove what I wrote?

No. It records the posting and the delivery, not the content. Save the PDF preview as your copy.

Can I send from Germany, Austria or the US?

Yes. A letter to Belgium can come from any of 33 countries: the EU, Iceland, Liechtenstein, Norway, Switzerland, the United Kingdom and the United States.

Not legal advice

This page is general information, not legal advice. We mail your letter; we do not promise a result.

Sources

Checked on 13 October 2026.

• bpost FAQ: standard or registered (in French): proof of posting, Track & Trace has no legal value, acknowledgement of receipt, typical uses.
• bpost: How do I send registered mail?: the proof of deposit is a legally valid document in a dispute.
• bpost: How can I be sure that the addressee has taken receipt?: notice and 15 calendar days to collect.
• Pingen: shipping options Belgium: what each service records, usual times.
• Pingen: cut-off times: print and handover on the same or the next business day.
• Your Europe: returns; Directive 2011/83/EU, Article 11.
• Prices: Agent Letter Desk v1 prices, decided 13 October 2026.

Related

• Send a registered letter to Spain
• Send a registered letter from ChatGPT
• Auf Deutsch: Einschreiben nach Belgien verschicken